Terms & Conditions

CAREFULLY REVIEW THESE TERMS OF USE. THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE ARE TERMS TO WHICH YOU AGREE BY ACCESSING OR USING THIS WEBSITE. 

You may access and use all or a portion of this website (www.freshot.in) and its mobile application (Freshot Robotics Pvt. Ltd.) in accordance with these Terms of Use. The terms and conditions of any other agreement you may have with the Company for goods, services, or other things are not changed in any manner by these Terms of Use. If you are using the Sites on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to accept these Terms of Use on their behalf and that the offending party has agreed to hold you and the Company harmless in the event that these Terms of Use are broken. Disclaimers and other clauses in this Agreement limit our liability to you. 

Any discrepancy or disagreement between these Terms of Usage and any other terms of use that are posted on the Sites shall be resolved in favor of these Terms of Use. On the other hand, if you leave the Sites and visit a third-party website, you could be subject to other terms and conditions of use that may be listed there. In such a case, you must abide by the terms and conditions of use that are specific to that website when using it. 

The Company maintains the right, at any time and at its sole discretion, to alter or amend these Terms of Use or any other rule or regulation of the Sites, including the Privacy Policy. You renounce any right you may have to obtain particular notice of such changes or modifications, and such changes or modifications will take effect straight away after being posted to the Sites. You should often check these Terms of Use and any other policies that may be relevant in order to understand the terms and conditions that apply to your use of our Sites since your continuing use of the Sites will signify your acceptance of any changes or amendments. You must discontinue using the Sites if you disagree with the modified terms. 

Intellectual Property

All logos, pictures, and service marks, as well as these Terms as they appear on the Platforms or in our marketing materials, whether they are registered or not, are the exclusive property of Freshot or other parties who have granted us permission to use them (collectively, the "Trademarks"). These Trademarks may not be used, copied, reproduced, republished, uploaded, posted, transmitted, distributed, or modified in any manner without our express prior written authorization. Freshot's trademarks may not be used on any other website without our express written consent. Freshot will vigorously defend the use of any legal means, including criminal prosecution, to protect its intellectual property rights. Freshot neither guarantees nor makes any representations as to whether or not your use of any materials on the Platforms will not violate any third-party rights that are not owned by or connected to Freshot. You use all Platform's content at your own risk. 

Site Disclaimer 

 

The content and information on the sites might contain typographical or technical mistakes. There are no conditions, guarantees, or other terms of any sort attached to the materials, information, and services on the websites; they are offered "as is." In light of this, Company disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the Sites and the data, content, and materials contained therein, to the fullest extent permitted by applicable law. 

Prevailing Language 

The English version of the Terms shall govern in the case of a disagreement. In case of any discrepancies between the English and translated versions, the English version of these Terms shall govern in all respects.  

Limitation on Liability 

To the fullest extent permitted by applicable law, the Company and its officers, directors, employees, shareholders, or agents shall not be liable for any direct, indirect, punitive, or consequential damages, or any other damages of any kind, including but not limited to loss of income, profits, goodwill, data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, whether in tort (including without limitation negligence), contract, or otherwise. the information obtained from the Company, or that result from mistakes, omissions, interruptions, deletion of files or emails, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not due to acts of God, communications failure, theft, destruction, or unauthorized access to the Sites, including without limitation any damages caused by or resulting from reliance by a user on any information obtained from the Company. In no event shall the Company's total liability, arising out of or related to the use of or inability to use the Sites, exceed any fees you pay, if any, to the Company for access to or use of the Sites, whether in contract, warranty, tort (including negligence, whether active, passive, or imputed), product liability, strict liability, or other theory. Certain or all of these limits of responsibility may not apply to you because some countries do not permit the restriction of liability in contracts with consumers. 

User Restrictions 

Without limiting the scope of these Terms, you expressly undertake not to publish or send any materials (including reviews) or take part in any activities on or via the Services that, in our sole judgment: 

Violate our Guidelines and Policies; 

Constitutes an untrue or purposefully false review, or fails to discuss the environment, products, or other aspects of the company you are criticizing. 

Contains content that is offensive or otherwise not in keeping with the standards set forth by the Services. 

Violates any intellectual property or proprietary rights of a third party, such as, but not limited to, the right to publicity, the right to privacy, the right to use a brand or logo, the right to a trade secret, and the right to copy. 

Is prohibited or infringes any applicable federal, state, or municipal law or regulation (for instance, by revealing or acting upon inside information in violation of securities legislation); 

Conceals or makes an effort to conceal the source of Your Content, such as but not limited to: 

(i) submitting Your Content under a fake name or under false pretenses;

(ii) concealing or making an effort to conceal the IP address from which Your Content is submitted; 

Is commercial in nature, including but not limited to spam, surveys, contests, pyramid schemes, postings or reviews submitted or removed in exchange for payment, postings or reviews submitted or removed by or at the request of the business being reviewed, or other advertising materials; 

"Hacks" or gains unauthorized access to any of our sensitive or proprietary records, the records of another customer, or the records of any other person; 

Location Data

In order to tailor the Services with location-based information and features, we may collect and process information about your mobile device's GPS location (including the latitude, longitude, and altitude of your mobile device) and the time the location information was recorded when you use one of our location-enabled services (for example, when you access Services from a mobile device) (for example, to inform you about restaurants in your area or applicable promotions). The functionality of certain of these services depends on your personal data, and we may tie location data to your device ID and other data we have on you. We only save this information as long as it is actually required to serve you. You will be prompted to give your permission for the use of your data for this purpose if you want to utilize the specific function. If your device enables you to do so, you can revoke your consent at any time by turning off the GPS or other location-tracking features on it.

Login Terms & Conditions 

Freshot apps offer login opt-in services to enhance user experience and only deliver promotions and offer that are user- and location-targeted. We don't sell your personal information to marketers, and unless you specifically consent, we won't disclose details that can be used to identify you (such as your name, email address, or other contact information) with third parties for their marketing purposes. You must adhere to these terms in order to utilize Freshot apps and any other features, services, technology, or software we provide.

Wallet

 

The terms "his," "his," "you," "your," "Client," "User," "Investor," "I," "Subscriber," and "Customer" refer to the individual(s) who utilise and benefit from the Freshot wallet, and both the single and plural forms are permitted. You can open a Freshot wallet account in the client's name, and be sure to include the client's mobile number while registering. The monies kept in any wallet services offered by Freshot are exclusively used for purchases made through the Freshot app at Freshot locations.

Refund and Cancellation Policy


Our focus is complete customer satisfaction. In the event, that you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proven after investigation. Please read the fine print of each deal before buying it, it provides all the details about the services or the product you purchase.

 Freshot shall not collect any penalty from the customer 

For prepaid Orders, the buyer may be entitled to a refund. Freshot reserves the right to deduct the penalty that the customer must pay from the money that is being returned to him or her. When an order's packaging is tampered with or damaged and the customer refuses to accept it for the reason mentioned above at the time of delivery, the customer is also entitled to a proportional reimbursement; 

If fails to fulfill the Order owing to a cause that can be attributed to either Freshot, the customer may be entitled to a refund of up to 100% of the Order value; however, Freshot will evaluate such refunds on a case-by-case basis. 

To initiate a return or exchange contact info@freshot.in+91 63669 50345

 

Our refund processing time is 5-7 working days after the refund/exchange request.

Our decision on refunds shall be final and binding. 

In case of dissatisfaction with our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy


In case of cancellations for reasons attributable to Freshot contact us via the contact us link.

Refund Policy

We will try our best to create suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund. 

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name payments refund will be made to the same account.

Shipping and Delivery

For any shipping and delivery-related queries or details reach us at info@freshot.in 

Contact Details

Name:  Rajesh Singh
Address: Freshot Robotics Pvt Ltd. 
139, 1st Main, 4th Cross, Sarvabhouma Nagara, MSRS Nagar Bilekahalli, 

Next to IIM, near Sky Pool,

Bengaluru, Karnataka 560076

Webwww.freshot.in

Email: info@freshot.in
Ph:  +91 63669 50345